Privacy Policy

At Luxtails, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with www.luxtails.in.

1. Information We Collect

We may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address
  • Pet-related details shared for customization (pet name, photos, paw prints, etc.)
  • Payment-related information (processed securely via third-party gateways)
  • Website usage data such as IP address, browser type, and pages visited

2. How We Use Your Information

Your information is used to:

  • Process orders and customization requests

  • Communicate regarding your order, inquiries, or support requests

  • Improve our products, services, and website experience

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

Payment transactions are handled securely by trusted third-party payment gateways, and Luxtails does not store sensitive payment information.

Sharing of Information

We may share your information only with:

  • Trusted service providers (couriers, payment processors) strictly for order fulfillment

  • Legal authorities, if required by law

All partners are obligated to maintain confidentiality.

5. Cookies & Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access, update, or request deletion of your personal information

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

Luxtails reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page.

Contact Us

For any privacy-related concerns, please contact: